Terms of Service
This website is operated by Shadazia Visuals LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Shadazia Visuals LLC.
By accessing this website and purchasing products from us, you agree to be bound by the following Terms and Conditions.
These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access the website or use our services.
Section 1 – Products
Shadazia Visuals LLC offers physical home decor products and decorative accessories.
Our products may include ceramic decor items, jewelry organizers, candle holders, decorative trays, tabletop accents, seasonal decor, and related home styling products.
All product descriptions, images, dimensions, colors, materials, and details are provided for informational purposes. We make every effort to display and describe our products accurately, but colors, textures, size perception, and final appearance may vary slightly depending on lighting, screen settings, photography, and product production differences.
Customers are responsible for reviewing all product details, size information, color options, and shipping information before placing an order.
Section 2 – Order Processing
All orders are processed only after successful payment confirmation.
Processing time may vary depending on product availability, order volume, and operational requirements.
Once an order has entered processing, production, packing, or shipping, changes or modifications may no longer be possible.
Customers are responsible for providing accurate shipping information at checkout. Shadazia Visuals LLC is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping addresses provided by the customer.
Section 3 – Shipping and Delivery
Shadazia Visuals LLC sells physical products that require shipping.
After an order has been processed, the package will be shipped to the address provided during checkout.
Shipping times may vary depending on the destination, shipping carrier, weather conditions, customs procedures, holidays, and other factors outside our control.
When available, tracking information may be provided by email or through the customer’s order page.
Shadazia Visuals LLC is not responsible for delays caused by shipping carriers, customs, incorrect shipping addresses, failed delivery attempts, or events beyond our reasonable control.
Section 4 – Order Cancellation
Order cancellation requests are reviewed on a case-by-case basis.
Cancellation may only be considered if the order has not yet entered processing, production, packing, or shipping.
Once an order has been processed or shipped, cancellation may no longer be possible.
If you need to request a cancellation, please contact us as soon as possible at:
Email: support@shadaziashop.com
Section 5 – Returns and Refunds
Return or refund requests are reviewed on a case-by-case basis.
Customers may be eligible for a return, replacement, or refund under the following circumstances:
- The item received is significantly different from the product description
- The item received is incorrect due to an order processing error
- The package is confirmed lost by the shipping carrier
- The item arrives damaged during shipping
- The item has a clear manufacturing defect
Customers may be required to provide clear photo or video evidence showing the issue with the product, packaging, shipping label, and any visible damage.
If approved, refunds will be issued to the original payment method used for the purchase.
Unless otherwise required by law, original shipping fees are non-refundable, and customers may be responsible for return shipping costs unless the issue was caused by our error.
Refund approval is subject to verification of the order details and the issue reported.
Section 6 – Product Quality and Support
We aim to provide carefully selected home decor products that are suitable for everyday decorative use.
Some products may have slight variations in color, finish, shape, pattern, texture, or handmade-style details. These small differences are not considered defects unless they significantly affect the function or appearance of the product.
If you experience any issue with your order, please contact us within 7 days of receiving the product.
We will review the issue and provide assistance whenever possible. In some cases, we may provide a replacement product, refund, or another appropriate resolution depending on the circumstances.
Section 7 – Intellectual Property
All content on the Shadazia Visuals LLC website, including product images, graphics, text, logos, website design, product descriptions, and other materials, is the property of Shadazia Visuals LLC or its content providers.
Unauthorized copying, reproduction, redistribution, resale, modification, or commercial use of our website content is strictly prohibited without prior written permission.
Customers may not use our product images, text, graphics, or website materials for commercial purposes without authorization.
Section 8 – Limitation of Liability
We do not guarantee that the use of our website, services, payment system, or product pages will be uninterrupted, secure, or error-free.
Shadazia Visuals LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, shipping services, payment services, or third-party carrier services.
Customers are responsible for using purchased products safely and appropriately according to their intended decorative purpose.
Section 9 – Changes to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time.
Changes will be posted on this page. Continued use of the website constitutes acceptance of those changes.
Section 10 – Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@shadaziashop.com
Phone: +1 9568074719
Address: 218 Pine St, Lexington, MS 39095
Shadazia Visuals LLC